Nasus Mechanical
Handling Ltd
first
encountered
Prodeus (or
Prophet Software
as it was then)
eight years ago
when they were
looking for an
accounts package
for their
stand-alone PC.
Since then the system
has blossomed
into an
integrated
network of a
server, 5 PC’s
and a document
control system.
There are still
one or two stand
alone PC’s but
these are
specialised for
parts ordering
direct from the
German suppliers
via an
electronic parts
control system
that they dial
into direct.
The advanced
networked system
links into their
suppliers stores
across Europe
and allows electronic
trading between
Nasus, their
suppliers and
other dealers
across the
country. This
allows a low
stock level to
be kept which
saves money
whilst ensuring
a service that
meets their
customers’
needs. The
addition of a
document control
system means
that their
customers can
rely on them to
hold the
paperwork for
their trucks as
well as having
tight audit
control. All of
this was
designed and
implemented by
the Prodeus team
and is regularly
maintained to
make sure that
the system does
the job that is
expected of it.
The long
standing, family
run company
sells and
maintains fork
lift trucks and
prides itself on
superior
customer
service, going
the extra mile
to ensure high
customer
satisfaction
from their loyal
customer base.
Similarly they
expect the same
level of service
from their
suppliers and in
their long
standing
relationship
with Prodeus
they have rarely
been
disappointed. As
Sue says “The
Prodeus team are
always helpful
and obliging and
do their best.
We like to be
treated by our
suppliers as we
treat our
customers and
Mike and the
team live up to
our expectations
which are high.”

The new system
has brought many
benefits for the
company, not
least of which
is the speed and
turnaround of
parts and the
audit trails.
Nasus can now
offer their
customers a full
breakdown on
what it costs to
run their trucks
as all of this
information is
held on the
document control
system. It also
means that Nasus
can be proactive
and offer ways
of saving money.
This allows
their customers
to concentrate
on their
business and
rely on Nasus to
look after their
trucks, just as
Nasus
concentrate on
the business of
fork lifts and
rely on Prodeus
to look after
their IT. |