Customer Service Survey  

Please take a minute to complete our customer satisfaction survey so we can monitor our service levels to our clients.

• Company Name
• Your Email Address
• If you were given a Job Reference Number, please enter it here
• On a scale from 1 to 5, how helpful were our support staff? 1 - Very Helpful 2 - Helpful 3 - They Were O.K. 4 - Not Very Helpful 5 - Awful
• On a scale from 1 to 5, how knowledgable were our support staff? 1 - Very Knowledgable 2 - Knowledgable 3 - They Were O.K. 4 - Not Very Knowledgable 5 - Completely Unknowledgable
• Was your issue resolved? Yes No
• Please rate your experience in terms of Quality of Service 1 - Very Good 2 - Good 3 - Average 4 - Poor 5 - Very Poor
• On a scale of 1 to 5, how likely are you to recommend our products to a friend, family member, or co-worker? 1 - Very Likely 2 - Likely 3 - Maybe 4 - Not Likely 5 - Not Happening
• Where did you hear about Prodeus?
  Internet Newspaper/ Magazine Word of Mouth On Contract Other
• Is there anything else we could have done to enhance your experience?
  <Please enter any comments you have here>